Effective Date: October 16, 2026 Last Updated: October 16, 2026
At North Star Global Education, we recognize that your privacy is a fundamental right. This Privacy Policy outlines how we collect, use, and protect your personal data in compliance with the Saudi Arabian Personal Data Protection Law (PDPL) and our ISO 9001:2015 Quality Management standards.
1. Data Collection: What We Collect
We collect information that is essential for providing educational consultancy services, including:
- Identity Data: Full name, National ID/Iqama number, passport details, and date of birth.
- Contact Data: Email address, phone number (WhatsApp), and residential address in KSA.
- Academic Data: Academic transcripts, certificates, English proficiency scores (IELTS/TOEFL), and CVs.
- Financial Data: Bank statements or financial sponsorship letters (required for visa and university financial capacity checks).
2. Legal Basis for Processing
In accordance with the PDPL, we process your data based on:
- Your Explicit Consent: Obtained via our signed Consent Form.
- Contractual Necessity: To fulfil the consultancy services you have purchased.
- Legal Obligations: To comply with Saudi tax (ZATCA) and educational regulations.
3. How We Use Your Data
Your data is used specifically for:
- Submitting applications to international universities on your behalf.
- Assisting with student visa applications at relevant embassies.
- Internal quality audits to maintain our ISO 9001 certification.
- Communicating updates regarding your application status.
4. Data Storage and Security
- Security Measures: We utilize advanced encryption and secure servers to protect your data from unauthorized access, leakage, or alteration.
- Local Sovereignty: As per PDPL guidelines, we prioritize storing and processing data within the Kingdom of Saudi Arabia.
- Access Control: Only authorized consultants assigned to your file have access to your sensitive documents.
5. International Data Transfers
To provide our services, your data must be shared with educational institutions and visa authorities outside of Saudi Arabia.
- By using our services, you acknowledge that your data will be transferred to your chosen destination countries (e.g., UK, USA, Canada, etc.).
- We ensure that these transfers are limited to the minimum data required for your admission.
6. Your Rights under Saudi PDPL
As a data subject in the Kingdom, you have the following rights:
- Right to be Informed: Knowing why we collect your data and how we use it.
- Right of Access: Requesting a copy of the personal data we hold about you.
- Right to Correction: Requesting the update or correction of any inaccurate data.
- Right to Destruction: Requesting the deletion of your data once the service is complete (unless required by Saudi law for tax/audit purposes).
- Right to Withdraw Consent: You may withdraw your consent at any time by contacting us in writing.
7. Cookies and Digital Tracking
Our website uses cookies to enhance your browsing experience and analyse website traffic. You can choose to disable cookies through your browser settings, though this may affect some website functionalities.
8. Contact Us
If you have any questions regarding this policy or wish to exercise your rights, please contact our Jeddah office:
North Star Global Education – Jeddah, Saudi Arabia Email: info@nsge.net Phone: +(966) 53-871-7511